Accept an Invitation

When a workspace admin invites you, you'll receive an email with a unique link. Clicking it takes you through a short setup to create your account and join the team.

Steps

  1. Open the invitation email and click the Accept invitation link.
  2. The page will show the workspace name, your email address, and who invited you — confirm these look correct.
  3. Enter your full name if it isn't already filled in.
  4. Create a password that meets the requirements below.
  5. Click Accept invitation. Your account is created and you are logged in automatically.
  6. You'll be redirected to the workspace dashboard within a few seconds.
No separate login required After accepting, you are logged in immediately — you don't need to visit the login page separately.

Password requirements

Your password must meet all of the following:

  • Between 12 and 100 characters
  • At least one uppercase letter
  • At least one lowercase letter
  • At least one number
  • At least one special character (e.g., !@#$%^&*)

Invitation errors

If the invitation link doesn't work, you may see one of the following messages:

Message Cause What to do
This invitation has already been accepted The link was used previously Log in to your workspace directly
This invitation has expired The link is older than the expiry period Ask your admin to send a new invitation
This invitation has been cancelled An admin cancelled it before you accepted Contact your admin to be re-invited
No invitation token was provided The URL is malformed or incomplete Use the full link from the original email

For admins: sending invitations

Invitations are sent from the admin panel under Admin → Invitations. You can track invitation status (Pending, Accepted, Expired, Cancelled) and resend or cancel invitations from that view.